Mihan Aromatics does not take returns. Mihan Aromatics does not refund product. In the case of a faulty product the customer must email email@example.com within the first 60 days of purchase. Provide proof of purchase, photos showing and demonstrating the fault. Head office will assess the replacement request on an individual basis. If signed off by head office a replacement product will be sent. Customers may be liable for the postage cost.